Returns & Exchanges

We want you to love your signature scent, which is why we offer a 30-day return window for all Introduce Clean Perfume Oil products. To maintain our high standards of purity and hygiene, we accept returns on items that are in their original, unopened packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the unused perfume oils in their original box and include the packing slip to ensure a smooth processing experience.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our clean beauty experts inspect the returned items, we will issue a full refund to your original payment method within 5-7 business days.